Reactive IT support services based in San Diego.
Help Desk service when & how you need it
Located in San Diego and staffed by knowledgeable and well-trained technicians, our IT Service Desk provides hands-on support services to ensure your business continuity. Whether you’re having issues with a device, software, or your network, your needs are our top priority, and our team will stick with you until a solution is found. From the moment your call is answered, you'll know you’re talking to the right person.
As your best weapon against costly downtime, our support center offers:
We do not believe in the “one-size-fits-all” approach for end-user support. The Help Desk needs of each of our clients are different; therefore, we will provide you with a Help Desk service solution that is customized to meet those needs.
Adherence to Best Practices
Our technicians all have Help Desk certifications, and participate in a variety of metrics-based incentive programs that promote efficiency, quality, and collaboration.
A Built-In IT Department
We designed our Help Desk for companies seeking an outsourced partner to provide superior help desk services, freeing your company to focus on your corporate objectives. Our Help Desk effectively becomes an extension of your company.