You Support The Community, We Support Your Organization
Your San Diego nonprofit organization works tirelessly to achieve its mission. It’s important to consider how a strong technology strategy can help you achieve your goals and aid in fundraising initiatives. The nonprofit sector tends to operate on tight budgets, and the cost of up-to-date technology can seem prohibitive. But effective use of technology can enable innovation, improvements in efficiency, and better delivery of mission, more than justifying the cost and the challenges of organizational change. Excedeo’s managed nonprofit IT support team can help expand your organization’s impact by solving your technology challenges and providing peace of mind.
IT Challenges Facing Nonprofit Organizations
According to CasueIQ, there are 15,478 nonprofit organizations in the greater San Diego metro area, including the cities of San Diego, Carlsbad, Chula Vista, and Poway. These include religious organizations, educational institutions, foundations, arts, culture, and humanities nonprofits, among other types of organizations. Combined, these San Diego metro nonprofits employ 178,585 people.
Something that most San Diego nonprofits have in common is that they operate on a lean budget. Digital advances have transformed the nonprofit landscape. Among the most successful examples of digital transformation, a Harvard Business Review article cites the example of the Rentervention chatbot, which was developed by the legal aid nonprofits in Illinois to help tenants navigate eviction and other housing issues they were experiencing due to Covid-19. It also directs renters to pro bono legal advice. At many other nonprofits, smart tech is becoming integrated into internal workflows, fundraising, communications, finance operations, and service delivery efforts.
But with the technology evolution comes an increased strain on the technology stack within an organization. While many nonprofits are increasingly trying to achieve more mission-driven initiatives with fewer resources, budgeting for technology updates can be a challenge, particularly as nonprofit budgets need to be approved by stakeholders such as board members.
Legacy IT systems and tools can crash, creating headaches for nonprofit teams and interfering with their fundraising efforts. Some of the top IT challenges facing nonprofits are:
Every successful nonprofit organization needs a comprehensive database of donors, volunteers, sponsors, and other stakeholders. A security breach could have disastrous results for an organization. The Nonprofit Technology Network (NTEN) suggests that the first step in assessing your nonprofit’s data risks is to take inventory of all the data your nonprofit collects and identify where it is stored.
Most nonprofit organizations tend to spend less on day-to-day operating activities so that there are more resources available to support the organization’s mission directly. As such, it can be easy to overlook technology updates as part of the annual budgeting process. But without well-maintained and up-to-date technology in place, an organization may run the risk of system outages and breaches that will only hinder its ability to do its work.
It is very important to have a plan in place for accessing and restoring critical systems in the event of a cyber attack or a natural disaster. Don’t wait until your organization has been compromised to wonder what your data backup and disaster recovery strategy should be.
How Does Managed IT Support Help Nonprofit Organizations?
You may have heard the term ‘MSP’ in discussions related to nonprofit IT support. The abbreviation MSP stands for ‘managed service provider’. Managed IT services, or outsourced IT, is a third-party service that provides infrastructure, IT, and other technical support to organizations. Outsourcing has been around for a long time, as a means of reducing costs and streamlining in-house operations. Find out how MSPs have evolved over the decades, how these types of businesses operate, and the advantages of outsourcing IT support to an MSP.
MSPs offer a wide range of IT solutions and services, and the option to customize the scope of services based on the individual client’s needs and in-house resources. For instance, a nonprofit organization may have one in-house IT person who handles hardware, but hire an MSP for 24/7/465 support or to cover certain specialty areas, such as cybersecurity or data recovery. Services MSPs offer can vary widely, covering everything from cybersecurity, VoIP solutions, cloud computing, data protection, and more:
- Anti-virus/anti-spam/anti-phishing/anti-malware services
- Data backup services
- IT estate/network monitoring services
- New software configuration and provisioning services
- New hardware configuration and implementation services
- Network infrastructure configuration, implementation, and enhancement services
- Cloud computing services (applications, services, resources, management)
- Patch/repair/update management services
- On-demand augmentation of in-house staff and/or expertise
Technology Solutions Exclusively for San Diego Nonprofit Organizations
As a San Diego non-profit organization, you save time and enhance your operations with managed IT solutions delivered when and how you need them—we’re on a mission to exceed your expectations. With over 20 years of experience providing IT Support in San Diego and nearby areas, Excedeo is a trusted and established MSP for nonprofits in San Diego.
All our managed IT services for nonprofits are designed to improve operations and increase efficiency so you can maximize your impact. When you schedule your free technology assessment, one of our expert consultants will review your needs, goals, and current systems to identify weak points and opportunities in your current technology environment. On our journey together, we’ll start with getting to know your San Diego business, your goals, and your budget. Keeping those things top of mind, we’ll craft a plan to help you improve productivity and communication for your staff, keep your data secure from cyber threats and natural disasters, and plan for your financial future. We provide a full suite of managed IT solutions to keep your business running smoothly, from regular data backups and cybersecurity best practices to selecting and installing new software, ensuring that your business is in compliance with HIPAA, PCI, SOC, or ITAR. Contact us today to learn more or request a quote for managed IT support for your organization!