If you want to minimize costs, being proactive can go a long way toward this goal. Your business’ technology is one such area where proactive maintenance can allow your company to save countless dollars and hours of downtime. If you haven’t implemented a proactive maintenance platform yet, then you might be putting your company at risk.
What is Proactive Maintenance?
The fact of the matter is that all your IT maintenance will fall into one of two categories: proactive IT Support and reactive. Reactive maintenance is your typical break-fix approach where you only address problems as they arise. Proactive maintenance relies on constant monitoring of your infrastructure to prevent problems from occurring in the first place, resulting in fewer costs and much less downtime. Perhaps now you see why there is such a big benefit to proactive maintenance; it prevents problems from shutting down your operations, resulting in greater profits and fewer expenses.
Besides Greater Uptime, What are the Benefits of Proactive Maintenance?
Cutting downtime is a great benefit, but the greatest benefit you can expect from proactive maintenance is that you can completely avoid hardware failure in most cases. Technicians like those at Excedeo who have been trained to identify issues with technology systems can address the issues as they show themselves, and thanks to various tools on the market, our technicians can resolve most of them remotely on the spot. It sure beats throwing away thousands of dollars on a new server unit, right?
We can further break down proactive maintenance into two categories: predictive maintenance and preventative maintenance. Predictive maintenance anticipates issues that could occur with your technology and plans accordingly, whereas preventative maintenance follows a set schedule.
Basically, there will always be tasks you can do to keep your technology lasting as long as possible. These are mostly preventative maintenance tasks that include monthly audits, software updates, and various other things that are scheduled and handled according to that schedule. Predictive maintenance has a more variable timeline while also including overall quality control and root cause analysis.
No matter the type of technology maintenance your business needs, Excedeo has your back. We can proactively monitor your infrastructure for issues that could lead to downtime-causing problems, thereby addressing them before they cripple your operations. We can also set up a maintenance schedule and predict technology failures that could occur in the future. To learn more, reach out to us at 619-727-6511.