10
Affordable Enterprise-Class Solutions Total’s services are efficient, cost effective and time proven.
9
Industry Best Practices Our client commitment is simple: Superior service and solutions at all times.
8
Dependable & Committed Total’s support staff is 100% USA-based. No outsourcing.
7
Honest & Accountable Total uses the same solutions we recommend.
6
Certified Customer Service Total’s quick customer response avoids an overwhelming maze of phone greetings.
5
Focused Vision & Strong Leadership Original Leadership Team intact and accessible to clients.
4
Business Longevity Total has been an IT leader since 1988. Many original clients are still with us all of these years later.
3
Stability
Total’s staff retention is more than double the industry norm. Many with retention rates of 15+ years.
2
Recognition & Appreciation of Clients Our clients are the foundation of our business.
1
Excellent Reputation Total gets 80% of new business from referrals.